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Points to Consider When Choosing a Supplier: Practical Tips from Logistics Professionals for Overseas Arrangements

Communication with overseas partners involves time differences, so the responsiveness of the forwarding agent is crucial!

For spot shipments, we request a region-specific forwarder, but for regular cargo that involves various overseas locations, it is necessary to prioritize requesting a forwarder that can handle all regions. Additionally, it is very important that responses via phone and email are prompt. Especially in the case of overseas shipments, due to time differences, there may be situations where only a few exchanges can occur during Japanese working hours, so caution is required. Furthermore, when requesting quotes, if the cost is low but the response is poor, we prefer to request a slightly more expensive service provider that has good response capabilities. 【Criteria we consider when making requests】 ■ Is the region manageable? ■ Are the transportation schedule, frequency, and duration acceptable? ■ Is the provider flexible and responsive? ■ Is there support for variable costs? ■ Are multiple companies and shipping lines being utilized? *For more details, please refer to the PDF document or feel free to contact us.

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